Privacy Policy

Introduction

Spotlight Retreats ("we", "our", or "us") creates premium destination-based experiences featuring extraordinary performers, speakers, and personalities. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, subscribe to our mailing list, register interest in our events, or otherwise interact with us.

By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

* Name
* Email address
* Telephone number
* Postal address
* Country of residence
* Event preferences and interests
* Booking and payment information
* Communications you send to us
* Website usage information collected through cookies and analytics tools

We may also collect technical information such as:

* IP address
* Browser type
* Device information
* Referring website
* Pages visited
* Time spent on our website

How We Use Your Information

We may use your information to:

* Respond to enquiries
* Process registrations and bookings
* Provide information about events and experiences
* Send newsletters and promotional communications
* Improve our website and services
* Administer competitions, surveys, or promotions
* Comply with legal and regulatory obligations
* Protect the security and integrity of our business

Marketing Communications

Where permitted by law, we may send you marketing communications regarding upcoming events, experiences, special offers, and related information. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Sharing Information

We may share information with:

* Event venues and hospitality partners
* Payment processors
* Technology and website service providers
* Professional advisers
* Regulatory authorities where required by law

We do not sell personal information to third parties.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We will take reasonable steps to ensure appropriate safeguards are in place.

Data Security

We implement reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights including:

* Access to your personal information
* Correction of inaccurate information
* Deletion of personal information
* Restriction of processing
* Objection to processing
* Data portability

To exercise any applicable rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience. You may modify your browser settings to refuse cookies, although some website functionality may be affected.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Contact Us

For privacy-related enquiries, please contact: contact@spotlightretreats.com

Website Conditions of Use

By accessing or using the Spotlight Retreats website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use the website.

Website Content

All information on this website is provided for general informational purposes only. We make reasonable efforts to ensure information on this website is accurate. However, we do not guarantee that all content is complete, accurate, current, or error-free. We reserve the right to modify content at any time without notice.

Intellectual Property

All content on this website, including but not limited to:

* Text / Logos / Graphics / Images / Videos / Audio / Branding / Design elements

is owned by or licensed to Spotlight Retreats and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or exploited without prior written permission.

Event Information

Any event descriptions, itineraries, performers, venues, schedules, pricing, accommodations, activities, and inclusions displayed on this website are subject to change. The appearance of a performer, speaker, artist, venue, activity, or partner does not constitute a guarantee and is subject to change. Please refer to the specific booking terms & conditions policy.

Registration of Interest

Submission of an enquiry form, waitlist registration, mailing list sign-up, or expression of interest does not constitute acceptance into an event or create any contractual relationship.

Future Bookings

Where bookings become available, additional booking terms, cancellation policies, payment terms, liability waivers, and participant agreements may apply. Such terms will form part of the booking contract and will take precedence where applicable.

Limitation of Liability

To the fullest extent permitted by law, Spotlight Retreats shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

* Use of the website
* Inability to access the website
* Reliance upon website content
* Errors or omissions in website content
* Interruptions or technical failures

Our total liability shall not exceed the amount, if any, paid by you directly to us in connection with the specific claim.

Third-Party Services

This website may contain links to third-party websites, products, services, or partners. Spotlight Retreats does not endorse and is not responsible for third-party content, services, or practices.

User Conduct

You agree not to:

* Use the website unlawfully
* Attempt unauthorised access to systems or data
* Distribute malware or harmful code
* Interfere with website operation
* Use automated tools to scrape website content without permission

Indemnification

You agree to indemnify and hold harmless Spotlight Retreats and its directors, officers, employees, contractors, affiliates, and partners from claims arising out of your use of the website or breach of these Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Spotlight Retreats operates, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this website and become effective upon publication.

Contact

Questions regarding these Terms & Conditions may be directed to:

Email: contact@spotlightretreats.com